PRIVACY POLICY
Last Updated: March 16, 2026
1. INTRODUCTION
Kelt (“we,” “our,” or “us”) operates the Kelt mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using the App, you consent to the practices described herein.
2. INFORMATION WE COLLECT
Personal Information You Provide:
- Name, email address, and account credentials
- Profile information (city, state, display name, avatar)
- Collection and portfolio data (metals owned, quantities, acquisition costs)
- Marketplace listings and trade preferences
- Wish list items
- Messages sent through the App’s messaging system
- Transaction records you choose to log
Information Collected Automatically:
- Device type, operating system, and unique device identifiers
- IP address and approximate geographic location
- App usage data, including pages viewed, features used, and interaction timestamps
- Push notification tokens (if notifications are enabled)
- Crash logs and performance diagnostics
Location Information:
- With your permission, we collect your approximate location to display nearby dealers, facilitate local trades, and show relevant premium dealer listings within your vicinity. You may disable location services at any time through your device settings.
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Create and manage your account
- Display your portfolio value using real-time spot price data
- Facilitate marketplace listings, trades, and communications between users
- Show nearby dealers and premium dealer listings based on your location
- Deliver personalized deal recommendations
- Provide AI-powered features including price analysis, market sentiment, and collection insights
- Send push notifications for price alerts, messages, and marketplace activity (with your consent)
- Monitor and analyze usage trends to improve the App
- Detect, prevent, and address fraud, abuse, or technical issues
- Comply with legal obligations
4. HOW WE SHARE YOUR INFORMATION
We may share your information in the following circumstances:
- With Other Users: Your profile name, city/state, wish list, active listings, and seller reviews are visible to other App users. Your exact address is never shared.
- Service Providers: We use third-party services including Supabase (database and authentication), OpenAI (AI-powered features), and metals pricing APIs. These providers only access data necessary to perform their functions.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
We do not sell your personal information to third parties.
5. DATA RETENTION
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Upon deletion, we will remove your personal data within 30 days, except where retention is required by law.
6. DATA SECURITY
We implement commercially reasonable technical and organizational measures to protect your information, including encryption in transit (TLS/SSL), secure authentication protocols, and access controls. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
7. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of certain data processing activities
- Export your data in a portable format
- Withdraw consent at any time (without affecting the lawfulness of prior processing)
California Residents (CCPA/CPRA): You have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.
European Residents (GDPR): You have the right to access, rectification, erasure, restriction of processing, data portability, and objection. Our legal basis for processing is your consent and legitimate business interests.
To exercise any of these rights, contact us at the address listed in Section 13.
8. PUSH NOTIFICATIONS
With your permission, we may send push notifications for price alerts, new messages, marketplace activity, and other App-related updates. You can manage notification preferences within the App or disable them entirely through your device settings.
9. THIRD-PARTY LINKS AND SERVICES
The App may contain links to third-party websites, including news articles and dealer websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. CHILDREN’S PRIVACY
The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal information, we will promptly delete it.
11. IN-PERSON TRANSACTIONS DISCLAIMER
The App may facilitate connections between users for in-person exchanges of precious metals. We do not collect or monitor information about in-person meetings. We are not responsible for any interactions, transactions, or incidents that occur outside the App, including but not limited to theft, robbery, fraud, injury, or loss arising from in-person exchanges arranged through the App. Users engage in all in-person transactions entirely at their own risk.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will be posted within the App and on our website with an updated “Last Updated” date. Your continued use of the App after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.
13. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Kelt Email: [your email address] Website: [your website URL]
This covers data collection, usage, sharing, user rights (including CCPA and GDPR), location data, AI features, third-party services, children’s privacy, and includes the in-person transaction liability disclaimer consistent with your Terms and Conditions. Just fill in your contact details where bracketed.
